Frequently Asked Questions
Art Services & Coverage
What services does Dubai Fine Arts offer?
Our company offers fine art installation, crating, transportation, and storage services.
What areas do you serve?
Located on Sheikh Zayed Road, Dubai Fine Arts offers expert art handling services to collectors, galleries, institutions, and artists across Dubai, the United Arab Emirates, and the broader Gulf Cooperation Council (GCC) region.
What kind of fine art do you work with?
We work with all types of fine art, including contemporary paintings, classical sculptures, photography, mixed media installations, antiques, ceramics, and other works of art.
What's included in your installation service?
We provide custom service packages tailored to your specific requirements. Please contact us to discuss your installation needs, and we will ensure all necessary art handling services are included in your personalized proposal.
Can you handle artwork pickup from my location?
Yes, we provide pickup services from your location. Please contact us to discuss scheduling and logistics for artwork collection.
Do you provide packing materials or do I need to supply them?
We provide all required packing materials and protective supplies. Our comprehensive service includes all necessary materials to ensure your artwork is properly protected during handling and transport.
Logistics & Timing
Do you offer international transportation services?
Yes, we offer international transportation services for fine art.
How long does international shipping take?
Shipping duration varies based on transportation method, destination, and service requirements. We develop custom quotes and proposals that can accommodate expedited timelines when needed. Please contact us for specific timeframe estimates based on your requirements.
Do you handle emergency/urgent requests?
Yes, we accommodate late-notice and emergency art logistics requests. Please contact us immediately to discuss your urgent requirements, and our team will work to provide the necessary support.
Do you work weekends for urgent projects?
Yes, weekend service is available when project requirements necessitate extended scheduling.
What's your response time for quotes?
We strive to respond to all quote requests within 24 hours of receiving your inquiry.
Can you coordinate with customs for international shipments?
Yes, we handle customs coordination for international art shipments. Our team will work with you to ensure all required documentation and information is properly prepared and submitted for customs clearance.
Safety & Insurance
How experienced are your staff members?
Our staff members are highly experienced and trained in the handling and transportation of fine art. They undergo regular training and are skilled in handling delicate and valuable pieces.
Do you provide insurance for fine art during transportation and storage?
Yes, we provide insurance for fine art during transportation and storage. We understand the importance of protecting valuable artworks and offer comprehensive insurance coverage to our clients.
How do you ensure the safety of the artwork during transportation?
We use specialized equipment and materials to ensure the safety of the artwork during transportation. We also follow strict procedures and protocols for handling and transporting delicate and valuable pieces.
How do you handle large and heavy artworks?
We have specialized equipment and techniques for handling large and heavy artworks. Our staff members are trained and experienced in handling such pieces and take all necessary precautions to ensure their safety. Feel free to get in touch with Dubai Fine Arts if you have any questions about this.
Specialized Services
Do you offer custom crating services?
Yes, we offer custom crating services for fine art. We design and build custom crates based on the specific requirements of the artwork to ensure maximum protection during transportation and storage.
Can you provide climate-controlled storage for fine art?
Yes, we provide climate-controlled storage for fine art to ensure the ideal environment for preserving the artwork.
Booking & Policies
What's your cancellation policy?
We understand that circumstances can change. If you need to cancel your service, please contact us immediately. We will work to accommodate your request while taking into account any costs already incurred for materials or preparation.
Contact & Quotes
How can I get a quote for your services?
You can contact us directly at info@dubaifinearts.com, call +971 58 534 9216, visit us at Maze Tower – Trade Centre, Dubai, United Arab Emirates (by appointment), or use the contact form on our website.
Our team will work with you to determine your specific needs and provide you with a customized quote.
View our Privacy Policy